Returns & Refunds
All sales are final, with the exception of damaged or defective items - Our items are made to order to save on over-production waste, in multiple facilities the world over. The idea is that the products are closer to you with less distance to travel. As such, returns are for defects only. If you have any questions before purchase, please contact us at staytrashy@throttletrash.com.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at staytrashy@throttletrash.com. Please note that returns will need to be sent to Throttle Trash HQ in Australia. International shipping can be quite costly, so contact us further so we can work together to find a solution.
You can always contact us for any return question at staytrashy@throttletrash.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We DO NOT accept returns on sale items or limited run created/destroyed items.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at staytrashy@throttletrash.com.